FREQUENTLY ASKED QUESTIONS

We offer “1 of 1” bespoke sneaker customisation for your very own unique pair of sneaker. Each custom pair of shoes is unique to clients specifications and requirements and are individually priced. Prices will vary according to size, detail, style, material, etc.

+ WHAT IS A BESPOKE?

A bespoke is a handmade pair of sneakers according to the customer's wishes.
Bespoke can be confused with a custom. The difference between these two commonly used terms is that a custom is modified, often with shoe paint, and a bespoke is completely made from scratch.

+ WHAT ARE DONOR SHOES?

Donor shoes are new pair of sneakers which are needed to make the bespoke @ FOGI. The sole forms the foundation of the production process. Donor shoes can be supplied by the customer or by FOGI. It is important that the donor shoes are the same size as desired for the FOGI Bespokes.

+ WHICH SNEAKERS ARE AVAILABLE AT FOGI?

Every sneaker silhouettes in existence are possible for bespoke consultation. The most common models we make are: Air Max , Air Jordan , SB Dunk and ACG.

+ WHAT ARE AVAILABLE MATERIAL OPTIONS?

We use different types and colors of materials in the best quality that can be found worldwide. Leather is the most commonly used material at FOGI, which includes calf-skin, suede, exotic leather, patent leather and leather with hair texture. We also use corduroy, canvas and mesh.
In addition to these types, our material supply keeps evolving and there are more materials available than those we have in stock by default.
During design curation we can work with all materials and it is possible to deliver materials yourself as well , example your own Kimono(s) or Vintage Selvedge Denims etc.

+ CAN I MAKE ADJUSTMENTS TO THE DESIGN AFTERWARDS?

Bespoke Product Development is initiated only after in-depth creative design sessions & seeking client's sign-off against deposit.
But unfortunately it is not possible to make adjustments to the design once the creative curation session has completed.

+ DO YOU PROVIDE INTERNATIONAL SHIPPING?

Yes, we do ship internationally by EMS.
Please allow a processing time of up to 7 business days before the order is shipped out.
Once your order has been shipped, you will receive an e-mail confirmation with your shipment's tracking information.

+ DOES FOGI OFFER TO DO SOLE SWAP SERVICE?

Yes, we do support creative exploration & always keen to hear your creative expression.
Please feel free to send us your all footwear queries via Contact Form.
We are quite pro-active to revert to all client queries at the earliest.

+ HOW MUCH DOES A PAIR OF BESPOKE SHOES COST?

A pair of Bespokes Footwear @ FOGI starts from $500 or 5万円.
However, the price also depends on the choice of material, the level of details and the footwear style. After the creative session an invoice will be sent, which is supposed to be paid shortly after.

+ WHICH PAYMENT METHODS CAN I USE?

You can use your Debit Card , Credit Card , Online Bank Transfer or you can also pay in cash upon meet-up.